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Thank you for your patience as we work on this portion of our website to provide the Filipino communities in Belgium and Luxembourg information on living abroad, answers to frequently asked questions, and what to do in case of emergencies. In cases of emergencies, you may contact the Embassy duty officer at +32 (0) 488 60 91 77. Please help us keep this phone line open. You may call regarding non-urgent queries through our other contact numbers and through the following email addresses:
Emergency number in Belgium, Luxembourg, and the rest of Europe: 112 Medical emergency and fire brigade in Belgium: 100 Police in Belgium: 101 |
Victims of Crime
If you have been a victim of crime such as assault and theft, you are advised to:
- Seek immediate medical assistance if you have been hurt.
- Find the nearest hospital on these websites:
- Belgium: https://hospitals.be/fr/hospitals/
- Luxembourg: https://sante.public.lu/fr/urgences-gardes.html
- Secure a medical certificate.
- Find the nearest hospital on these websites:
- Report the crime to the local police.
- Find your local police on these websites:
- Belgium: https://www.police.be/en/
- Luxembourg: https://police.public.lu/en/votre-police/postes-police.html
- Secure a police report.
- Find your local police on these websites:
If you are a victim of theft and have lost your Philippine passport:
- You will need to apply for a new passport through the usual procedure. Please note the additional requirements for lost passports.
- Processing of passports takes 4-6 weeks. If you have lost your Philippine passport and need to return immediately to the Philippines, the Embassy may issue you a Travel Document.
Victims of Domestic Violence
Embassy Support for Victims of Violence
The Women Helping Women (WHW) Network is a community partner established by the Embassy to provide emergency assistance to victims of domestic violence, human trafficking, and other forms of exploitation.
It addresses the various concerns of Filipinos in Belgium and Luxembourg, including migrant workers, those married to foreign nationals (including their children), irregular or undocumented migrants, and those in distress or crisis situations.
It was launched in 2019 in Brussels and in 2021 in Luxembourg City.
To ensure timely and gender-sensitive intervention by relevant institutions and stakeholders in Belgium and Luxembourg that safeguard the rights, security and well-being of persons in need of assistance, members of WHW serve as conduits/referral points between individuals needing assistance and the relevant institutions/agencies that are mandated and able to provide appropriate intervention.
Where you can get help in Belgium
Public Centre for Social Welfare
Dutch: OCMW, Openbaar Centrum voor Maatschappelijk Welzijn
French: CPAS, Centre Public d’Action Sociale
CPAS/OCMW provides social assistance to those legally residing in Belgium. Services provided by CPAS/OCMW include accommodation, medical aid, psychosocial help, legal assistance, and crisis reception.
Each Belgian municipality has a CPAS/OCMW.
